Join expert psychologist Gemma Leigh Roberts as she explains what emotional intelligence is, and the four areas you can focus on to develop your own emotional intelligence.
- Understanding and developing your emotional intelligence is essential if you want to successfully progress in your career. Not only will you reap the rewards personally by enhancing your performance, but you'll also foster strong relationships with others, helping you to collectively achieve more. When it comes to understand emotional intelligence, there are three key things you need to know. Firstly, what we mean by emotional intelligence and how we can define it.
Secondly, how your emotional intelligence fits with other parts of your psychological structure. And finally, why it's important to develop your emotional intelligence. Let's start at the beginning. What exactly do we mean by emotional intelligence? Well, when we talk about emotional intelligence, we're really focusing on two areas, understanding and expressing our emotions, and being empathetic when communicating with others.
The second thing you need to know is emotional intelligence is part of our psychological make up, along with our personalities and IQ, which is a measure of general intelligence. These three elements make us who we are and they determine how we interact with others. We all use each of these three elements to varying degrees and research has shown personality and IQ don't predict emotional intelligence.
In fact, all three elements operate independently. Interacting together to help our sole problems and make decisions. Whatever personality type you are or whatever your IQ score, you have the ability to be high on the emotional intelligence scale. Why this is so interesting is because generally speaking, personality and IQ are fairly fixed. They don't move a great deal throughout your adult life.
This is not the case with emotional intelligence, however. Everyone has the ability to develop and enhance their emotional intelligence, which means you can take control of how you experience and express your emotions and you can control how empathetic you are with others. It's just a case of learning and practicing the skills. The third point I'll cover is why it's so important to focus on developing your emotional intelligence.
It's an area of your psyche that you have control of. You can enhance and grow your emotional intelligence, which will have a direct impact on your performance and personal achievements, and on the relationships you build. Emotional intelligence is sometimes known as EQ, which stand for emotional quotient. To help explain why we use the terminology EQ, consider the phrase IQ, which is the measure of general intelligence.
Quite simply, EQ is the emotional version of general intelligence. Where as IQ measures a person's reasoning ability and how they use information and logic to answer questions, the measurements of emotional intelligence is completely different. Measuring emotional intelligence focuses on four criteria. Firstly, being aware of emotions. Secondly, expressing emotions.
Thirdly, controlling your emotions. And finally, handling relationships with others effectively. There are four areas of emotional intelligence; self-awareness, self-management, social awareness, and relationship development. What you'll notice is the first two parts look inwards, focusing on yourself, firstly understanding your emotions and then learning to manage them.
The second two parts are outward facing, being aware of social situations and then managing and developing relationships. Take a moment to think about your emotional intelligence. How have you used your emotional intelligence in a work situation? Are there areas you could improve? We'll dive into this later, but for now, I'd like you to start considering how you think about and react to situations and the changes you'd like to see.
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- What is emotional intelligence?
- Watching for triggers and hijacks
- Finding flow
- Disrupting thinking
- Reclaiming reaction time
- Shifting perspective
- Listening and communicating
- Playing to strengths
- Collecting feedback
- Aligning intention and impact