In this course we're going to look at a key management skill: Delegation. Delegation is the process of asking another person to do a task while still maintaining responsibility for that task. Delegation occurs every day in organizations around the world. In your professional life, you've probably had something entrusted to you, and you may have also given tasks to others. Delegation can range from giving someone a simple everyday task to appointing someone as the leader of a complex project. Appointments can be short-term, from minutes to a couple of weeks, or long-term, from a few weeks to months.
No matter the size of your organization or the industry you work in, delegation is at the heart of its functioning. In fact, a typical org chart is actually a visual representation of delegated authority. And even if you work for yourself, you may still delegate tasks to others that you hire, like printers or marketers or other professional services. And we delegate at home too. I just delegated the task of making her bed to my 5-year-old daughter. So you see, delegation is everywhere, and by becoming an effective delegator, you can become more efficient in several areas of your life.
The course reveals what delegation can do for you and your team and introduces a four-phase model to delegate tasks and manage projects large and small. The phases include evaluating the task, handing the task over, supporting task completion, and closing the task. In between, learn how to pick the right level of autonomy for each task and the best ways to avoid micromanagement.
- What is delegation?
- Evaluating tasks
- Determining which tasks to delegate
- Assigning tasks
- Meeting with team members
- Providing team support
- Avoiding micromanaging and the fear of letting go
- Accepting delegation from your boss