From the course: Leadership Stories: 5-Minute Lessons in Leading People
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Value diversity and inclusion
From the course: Leadership Stories: 5-Minute Lessons in Leading People
Value diversity and inclusion
- I think we all know how important it is to create an inclusive work environment where everyone feels there's a level playing field. But one of the difficult things about trying to do that is that some of the most common offenses occur without the perpetrator even knowing they've done anything wrong. Alright, here's an example from Bracken Darrell, the president of Logitech in Silicon Valley. So prior to joining Logitech, Bracken had a job reporting to a man we'll call Jack. Now like Bracken, Jack was a 30-something-year-old white male, and he was well-educated, well-traveled, basically a worldly guy with a modern progressive view, right? In other words, he was the kind of guy you'd expect to treat everyone the same, regardless of their gender or ethnic background. And as far as Bracken could tell, and Jack for that matter, that's exactly the way he behaved. And his evidence of that was just watching the way Jack interacted with everyone in the department, which consisted, by the…
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Communicating values through creativity2m 2s
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Written rules versus unwritten norms3m 27s
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Avoid assuming3m 20s
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The cost of not understanding culture2m 38s
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Enforcing policies through stories4m 20s
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Modeling behaviors4m 30s
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Considering unintended consequences3m 13s
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Value diversity and inclusion2m 50s
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Find skeptics turned supporters3m 4s
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Setting expectations2m 47s
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Recognizing good stories3m 30s
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Provide stellar customer service4m 44s
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