Join Chris Croft for an in-depth discussion in this video Understanding rights, part of Management: Top Tips.
- A key concept in understanding assertiveness…is the idea of rights.…Assertiveness is about standing up for your own rights,…but also respecting the rights of other people.…So aggressive people stand up for their own rights…but they don't care about the rights of other people.…People who are too submissive…don't stand up for their own rights.…So a good start when you want to be assertive is to think,…what are my rights, and I'm going to stand up for those.…But I also do need to always listen to the other people…and understand that they have rights, too.…
So for example, in a meeting,…you've got a right to be heard.…But you should also listen…to the other people in the meeting.…You've also got a right to say…how you feel in any situation.…And by the way, you don't have to justify how you feel.…So if somebody says, "Well why do you feel like that?"…You can say, "Well, it's just how I feel."…"I don't have to justify how I feel,…"it's just how I feel."…So,…ask yourself, do I stand up for my own rights enough,…but also remember to respect the rights of other people.…
- Being assertive
- Taking responsibility for mistakes
- Giving and receiving criticism
- Time management
- Project management
- Holding effective meetings
- Giving presentations
Skill Level Intermediate
1. Leveraging Assertiveness
2. Time Management for Managers
3. Project Management
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