The drama triangle consists of persecutor, victim, and rescuer. Examine an outline of the main games played, which include Yes But, Only Trying To Help You, Blemish, Wooden Leg, Kick Me, Brown Stamp Collectors, Let's You and Him Fight, and Now I've Got You.
- The next type of difficult person…that I want to have a look at is the games player.…These people could definitely be classified as toxic.…Although, to be honest, we all play games a little bit…and most games players aren't aware they're doing it.…So I want to explain the underlying structure…of games playing, give you some examples of games…and then in the next video,…I'll suggest some ways that you can deal with games players.…In a way, you don't need to know…exactly which game they're playing with you.…
You just need to identify that they're a gamey person…and then you can plan how to deal with them…but understanding the structure and the types of games…will help you to spot games players.…So the structure of games…is based on a thing called the drama triangle…which consists of the persecutor,…the victim and the rescuer.…Often, there are only two people playing…and they move around the triangle.…So for example, if I said, it's alright for you…with your well-paying job and your perfect family,…you don't know what it's like for me,…
In this course, Chris Croft shares methods for recognizing the characteristics of some of the most common types of difficult people, and gives you strategies for dealing with these individuals more effectively. Chris provides practical techniques for dealing with a variety of different behaviors, including negativity, aggression, childishness, and selfishness. Plus, he explains how to overcome your own negative thinking, and get the best from a difficult boss.
LinkedIn Learning (Lynda.com) is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
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- Identifying and understanding difficult people
- Handling aggressive and passive-aggressive people
- Working with negative people
- Working with procrastinators and people with bad habits
- Conquering your own negative thinking
- When the difficult person is your boss
- Dealing with micromanagers