From the course: Managing Globally
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Understanding culture
- Think about the last time you started a new job or moved to a new place for work or school. Chances are you learned how to do things there by observing, talking to people, and trying different approaches. Maybe some coworkers, neighbors or classmates helped guide you and taught you how to function in the new place. Over time, you learned what was expected of you. You stopped sticking out as a newcomer, and at some point, you were able to guess the newbies because they were doing things that didn't fit in. You were socialized into the norms of the new culture. This is how culture is created. It's passed along by people within a group from older members to newer members. You aren't born with your cultural norms. You learn them. Norms are reinforced over time, and they form our deeper attitudes and values and unspoken beliefs. They form the lens we use to determine what's respectful or rude, appropriate and inappropriate, fair or unfair. They're the assumptions we make about how the…
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