Psychologist Gemma Leigh Roberts explains how our thoughts can be hijacked by emotions, and how certain triggers can cause us to react in way that can be less than ideal.
- Picture the scene, you're at work and you're about…to head into an important meeting.…A contract you desperately need to get signed…has disappeared from your desk.…The stakes are high, you need this document…to secure an important deal.…Immediately, you can feel the anger rise…and your heart race increases,…and you can't help but be vocal about your frustration.…You blame your boss.…She's always giving you deadlines…which just aren't manageable.…
Then you blame the cleaners,…they must have thrown the contract out.…Your lack of patience and stress,…coupled with your disdain of your boss,…acts as a trigger, causing an unfavorable reaction.…So, you storm into the meeting and declare…the deadline's been too tight as usual,…you don't have support to effectively do your job,…and the cleaners should be held accountable.…You've experienced a cognitive hijack.…The way you think and process information…has caused an irrational response.…
The trigger set you off, the emotion took over,…and your behavioral response was hijacked,…
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- What is emotional intelligence?
- Watching for triggers and hijacks
- Finding flow
- Disrupting thinking
- Reclaiming reaction time
- Shifting perspective
- Listening and communicating
- Playing to strengths
- Collecting feedback
- Aligning intention and impact