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- Determine the best way to influence employee engagement.
- List three tactics used to increase employee commitment.
- Identify three ways to quickly build credibility.
- Name the four biggest challenges when managing former peers.
- Define “executive presence”.
- Recall three important considerations when assessing team members.
Skill Level Intermediate
- Congratulations. You've just received your promotion, and you're a new manager. But now what do you do? I'm Roberta Matuson, and I'm known globally as the Talent Maximizer. I work with organizations to help them achieve dramatic growth and market leadership through the maximization of talent. And I've also been in your shoes. Stepping into management for the first time can be both exciting and frightening.
I'm here to help you navigate this new world. Throughout this course, I'll help you avoid the common pitfalls of new managers and help you master the practices of great leaders. And no one knows more about management mistakes than me, as I've written an entire book, Suddenly In Charge, about leadership mistakes I made along the way and how to avoid them. Here's something I've learned: Few people get it right the first time.
It seems like everyone who's been in management has a story about something they did as a manager that didn't go according to plan. You can learn this. Leadership is a skillset that can be mastered, but only if you're willing to practice and learn from your mistakes. Look, if management was simple, everyone would do it, and there would be no one left to manage. You're taking a great first step in watching this course to becoming an exceptional manager.