From the course: Working with Difficult People (2017)
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Three levels of a difficult person
From the course: Working with Difficult People (2017)
Three levels of a difficult person
- I'd like to suggest that there are levels of difficultness and they might need different approaches from you. Level one is the person who's just different to you. They aren't really difficult at all, at least to many other people, but for you, their difference is a problem. At work, they might be more detail-obsessed than you. They might be faster than you in the way they work or take more or fewer risks than you and you might find this difficult and in their personal life, they might be more emotional than you or they might be very fussy about the cleanliness of their home or really untidy and dirty in your view. They might want to control their kids more than you think is right or less than you think is right and you might feel that they are judging you for this. In fact, they probably are but maybe it's a good idea just to live and let live. They're entitled to their opinion on how they live their lives, aren't they? And it's not their fault that they're different to you. Once…
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