From the course: Management: Top Tips
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Thank you
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- So there we are, we finished the course, well done, you've watched all of it now. And I really hope you've enjoyed it and found it useful. And please do keep in touch. It would be great if you want to link in to me on LinkedIn or maybe get my free email tips which I'll send you free forever, and they'll never repeat. And please also do leave a review. I'd love to know what you thought of the course and how you're going to get on with it.
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Contents
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Introduction35s
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Assertiveness benefits1m 17s
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Using life scripts1m 14s
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Using self-talk45s
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Understanding rights1m 9s
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Understanding responsibility58s
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Taking responsibility for mistakes53s
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Being self-aware1m 4s
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Facing aggression2m
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Taking criticism1m 27s
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Giving criticism1m 24s
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Using the right words3m 3s
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It's never too late to go back31s
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Introduction1m 4s
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Your life is time22s
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Foundations of effective time management1m 6s
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Setting effective goals1m 42s
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Personality barriers to effective time usage2m 30s
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Using a master list1m 16s
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Wisely prioritizing1m 6s
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Saying no effectively1m 4s
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Negotiating1m 9s
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Managing email55s
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Dealing with procrastination1m 7s
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Using a jobs list1m 12s
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Using a work diary2m 6s
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Introduction37s
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Define your project1m 1s
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List tasks1m 16s
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Estimating time and costs1m 5s
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Finding the critical path1m 2s
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Troubleshooting the plan1m 4s
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Using a Gantt chart1m 5s
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Calculating resources57s
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Assessing risks52s
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Monitoring progress52s
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Monitoring cumulative cost1m 6s
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Adjusting your plan1m 5s
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Reviewing after completion59s
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Introduction27s
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Listening and asking questions1m 52s
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Offering compliments1m 5s
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The four types of customers2m 50s
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Identifying needs46s
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Prescribing solutions1m 42s
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Handling objections2m 18s
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Planning for a meeting1m 2s
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The feel, felt, found tool1m 26s
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Closing the sale1m 29s
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Closing the sale later1m 24s
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After the sale1m 5s
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Efficiency systems1m 7s
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Introduction32s
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Achieving a vision59s
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Vision, systems, and people1m 13s
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Motivating your team1m 37s
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Communicating effectively1m 17s
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Managing different team types1m 11s
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Being fair1m 25s
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Effective weekly meetings1m 48s
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Effective delegation1m 24s
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Understanding your leadership style2m 42s
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Determining freedom1m 32s
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Being decisive1m 33s
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Leading by example2m 4s
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Introduction1m 4s
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Learning to ask36s
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Acting as if it's a game1m 7s
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Creating win-win situations1m 33s
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Setting your limit1m 43s
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Understanding their weaknesses2m 8s
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Setting an opening offer2m 4s
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Trading1m 47s
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Going beyond small steps1m 23s
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Going beyond splitting the difference1m 49s
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Avoiding the nibble2m
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The flinch1m 59s
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The vice1m 35s
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Introduction47s
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Determining your main message1m 19s
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Planning the timing1m 10s
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Having a backup plan1m 30s
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Gaining confidence1m 54s
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Getting off to a great start1m 42s
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Presenting the agenda1m 46s
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Interacting with your audience1m 20s
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Effectively using visuals1m 2s
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Using notes2m 42s
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Overcoming problems1m 43s
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Finishing strong1m 20s
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Keeping it simple1m 1s
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