From the course: Management: Top Tips
Taking responsibility for mistakes
From the course: Management: Top Tips
Taking responsibility for mistakes
- Mistakes, what would be an assertive approach to mistakes? Well, I think first of all, take responsibility for having made that mistake. There's no point in denying it or trying to hide it. We all make mistakes and that's fine. And in fact, you're allowed to make some mistakes, 'cause if you don't make any, you're not pushing enough. You're not coming out of your comfort zone enough. The only way to avoid making mistakes is to do nothing. Somebody taught me awhile ago FIDO, forget it and drive on, rather than harking back to that mistake. But actually, I think FIDO isn't perfect, and I think ideally, you'd have learned from it. And then, forget it and drive on. So, learn from your mistakes. But after that, let them go and move on to the future.
Contents
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Introduction35s
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Assertiveness benefits1m 17s
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Using life scripts1m 14s
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Using self-talk45s
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Understanding rights1m 9s
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Understanding responsibility58s
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Taking responsibility for mistakes53s
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Being self-aware1m 4s
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Facing aggression2m
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Taking criticism1m 27s
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Giving criticism1m 24s
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Using the right words3m 3s
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It's never too late to go back31s
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