From the course: Working with Difficult People (2017)
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Summing up
- So that's the end of my difficult people course. I do hope you've enjoyed it and found it useful. We've looked at changing what you do in order to reduce the effects of difficult people. And we've looked at trying to change what other people do. We've looked at aggressive people, games players, control dramas and bosses. As well as people with bad habits and people who are just different to you. I've made a summary of all of my favorite tips from the course and you can download it from the exercise files. And remember you can come back to this course whenever you have a real live difficult person to study. And you want to get a bit of help with working out the best way to deal with them. Please do have a look at my other courses. If you haven't seen it, then my assertiveness course would help a lot in the area of difficult people. But my courses like negotiating and surviving change will also help. And please do keep in touch with me via Linkedin. I'd love to hear how you get on…
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