From the course: Emerging Leader Foundations
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Showing empathy in different situations
From the course: Emerging Leader Foundations
Showing empathy in different situations
- As a leader, you'll find yourself navigating all kinds of tough situations, and your ability to manage them will be critical to your success. Awareness of others' feelings and emotions will make your employees feel more comfortable speaking openly with you. You can also get a sense of what obstacles are getting in their way from producing high quality work. Once you understand where your employees are coming from, it'll be easier to figure out how you can help them solve their problems. Let's take a look at a few difficult situations you might come across, and how you can demonstrate empathy in each situation. In the first situation, your employee has had a death in their family. When you hear this, the first thing you should do is listen without judgment. If you've experienced something similar, you can let them know that you have an idea of how difficult this can be, and then you can give them as much time off as they need to recover. When you lose a loved one, it becomes harder…
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