There are many situations where you can show empathy, such as when an employee is struggling to complete a project, when an employee is in a heated argument with someone else, or with an employee who has had a death in their family.
- As a leader, you'll find yourself navigating…all kinds of tough situations,…and your ability to manage them…will be critical to your success.…Awareness of others' feelings and emotions…will make your employees feel more comfortable…speaking openly with you.…You can also get a sense of what obstacles…are getting in their way…from producing high quality work.…Once you understand where your employees are coming from,…it'll be easier to figure out…how you can help them solve their problems.…Let's take a look at a few difficult situations…you might come across,…and how you can demonstrate empathy in each situation.…
In the first situation,…your employee has had a death in their family.…When you hear this, the first thing you should do…is listen without judgment.…If you've experienced something similar,…you can let them know that you have an idea…of how difficult this can be,…and then you can give them as much time off…as they need to recover.…When you lose a loved one,…it becomes harder to concentrate on your work,…
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- Describe how to define your own fulfillment.
- List the benefits of contemplating and creating goals.
- Explain how to lead with empathy.
- List the steps to help your teammates become more fulfilled.
- Name barriers to diversity.
- Recall the things you should consider when hiring for personality.