From the course: Meeting Facilitation
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Shared accountability
- If you're facilitating multiple meetings, patterns start emerging for how a team operates and what gets in the way of meeting and team success. See if you recognize any of these patterns. The team aligns on follow ups, but the same set of people don't follow through and are not held accountable for it. During the meeting, it's the same one or two people that take over with their own agendas. A few people are always looking at their phones or laptops and you get the impression that they're not paying attention. Some of these challenges are outcome oriented, such as not actually following through on an action item. Some of these are interpreted by our narratives, such as that interpretation that looking at the laptop means not paying attention. All of this though, erodes trust within the team and all of it needs to be addressed. One way to fix this is to create shared accountability within the team by adopting team norms. What are norms? They're a set of standards that the team adopts…
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