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Service and repair performance

Service and repair performance: Measuring Team Performance
Service and repair performance: Measuring Team Performance

Your Service function is responsible for the installation, repair, replacement, parts, and maintenance of your product. It can also be responsible for servicing your own equipment. You can measure its performance on installation costs and speed, repair costs and timeliness, equipment uptime, and total maintenance and service costs.

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Skill Level Intermediate
1h 25m
Duration
44,163
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Skills covered in this course
Business Management

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