Learn strategies for working with selfish people by making things measurable, and by cornering them to ask, "If you could do this small thing and it would be a big help, would you be up for it?” Also make sure that working with them is still worth it for you, and make it their problem.
- We're all selfish to a degree.…We're designed to survive and maximize our position in life.…But also because we're social animals…we're programmed to sacrifice our own interests a little bit…in order to help the pack,…because helping the pack helps us too.…But some people seem to have a lot of the first part…and pretty much none of the second part.…They freeload on the help they get from the pack.…Never putting anything back in in return.…And this is really annoying.…
But, of course, getting annoyed just makes us the loser.…The answer is to either let them continue…but somehow not be annoyed by them,…or to do something about the person's behavior.…Let's have a closer look at these options.…If you go for the living with it option,…then your objective is to get the one thing from them…rather than to change them.…So if, for example,…someone isn't doing their share of the work.…The first step is to let them know that you've noticed.…Ideally with a mixture of facts and feelings.…
So you need proof, some form of measurement…
In this course, Chris Croft shares methods for recognizing the characteristics of some of the most common types of difficult people, and gives you strategies for dealing with these individuals more effectively. Chris provides practical techniques for dealing with a variety of different behaviors, including negativity, aggression, childishness, and selfishness. Plus, he explains how to overcome your own negative thinking, and get the best from a difficult boss.
LinkedIn Learning (Lynda.com) is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Identifying and understanding difficult people
- Handling aggressive and passive-aggressive people
- Working with negative people
- Working with procrastinators and people with bad habits
- Conquering your own negative thinking
- When the difficult person is your boss
- Dealing with micromanagers