Join Chris Croft for an in-depth discussion in this video Saying no effectively, part of Management: Top Tips.
- Saying no is an important skill to practice.…If you don't say no, your life will fill up…with things that you don't really want to do.…In fact, every time you say yes…to something you don't want to do,…you're actually saying no to everything else in the world,…so it's really important to say no…to at least some of the things that you don't want to do.…Of course, it's always a compromise;…you'll have to say yes to some things you don't want to do.…But if you could say no…to just one hour a week,…that would get you an extra,…let's say, 50 hours a year.…
That would get you a whole extra week per year…if you could say no to just one hour a week.…So politely saying no is an important skill…and you'll probably find that guilt…is the biggest thing that stops you saying no.…But in the end, you must think, whose life is this,…do I really have to do this task?…And every now and then, consider saying no.…
- Being assertive
- Taking responsibility for mistakes
- Giving and receiving criticism
- Time management
- Project management
- Holding effective meetings
- Giving presentations
Skill Level Intermediate
1. Leveraging Assertiveness
2. Time Management for Managers
3. Project Management
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