From the course: What To Do When You Are Bullied at Work

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Responding to emails

Responding to emails

From the course: What To Do When You Are Bullied at Work

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Responding to emails

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- Here's a good story. I once worked in a startup tech firm. As the company grew, they needed someone to do HR, and in standard startup style, I also did customer service and project management. I'm not a tech person, so it was only a matter of time before I made a mistake. And when I did, it was a doozy. Of course, the CEO was angry, and he sent a scathing email to tell me so. He also CC'd the entire office. I decided to hit Reply to All because I wanted everyone to know that I was standing up for myself. And while I acknowledged my mistake, I never apologized for it. My email sounded something like this: "Yes, I made a mistake. "And here are the options I've come up with "to make it right. "Let me know which of them sounds the best to you. "And, additional conversation about the mistake itself "will occur in your office with the door closed." Within 30 seconds of hitting Send, the CEO opened his door and shouted down the hall, "Way to go, Catherine. "I deserved that. "Way to put the…

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