From the course: Managing Globally
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Requests and providing direction across cultures
From the course: Managing Globally
Requests and providing direction across cultures
- As a manager you'll be asking your team to accomplish tasks and work on projects. When managing at Cross Cultures you'll need to determine how direct you need to be when making those requests. To start, let's first identify your communication style and then we'll talk about how your style might be perceived in other cultures. If you're on a road trip with a friend and you're hungry, would you likely say, "I'm hungry, let's stop and get something to eat." Or are you going to say something like, "Are you hungry?" "Do you want to get something to eat?" Next one. If your employee is performing poorly compared to other members on your team, would you rather confront him immediately and offer direct feedback? Or discuss the entire team's work goals believing that he'll likely get the message? Now which do you believe is more important attribute for a manager's communication style? Clarity? Or tact? And last one. What do you think of this statement? "It's important to say what you mean and…
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