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Reacting to customer behavior changes

Reacting to customer behavior changes: Assessing and Improving Strategic Plans
Reacting to customer behavior changes: Assessing and Improving Strategic Plans

Customers can be fickle. Their tastes or interests can change quickly. For business customers, changes in their markets and their businesses can lead them to behave differently when it comes to buying your products or services. Careful monitoring of customer trends and reacting quickly to them is a large contributor to your strategy's success.

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Skill Level Intermediate
54m 4s
Duration
7,870
Views
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Skills covered in this course
Business Leadership

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