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Quality performance

Quality performance: Measuring Team Performance
Quality performance: Measuring Team Performance

Quality can cover all elements of your business, from manufacturing to call centers. But have you ever measured the performance of your Quality function? This is the group conducting your quality checks, setting standards, and reporting on deficiencies. You can measure the Quality group on audit findings, compliance with standards and regulations, and how cost-effectively they conduct their quality checks.

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Skill Level Intermediate
1h 25m
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Skills covered in this course
Business Management

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