The third phase of delegation is called support.…In this phase, you deliver any resources or support promised in phase two.…Doing so builds trust and respect with your employees, and again, contributes to the successful completion of the task.…You will also monitor the progress of the employee in the ways you agreed upon during the handover.…Review the support phase handout in the exercise files for this course.…In this phase, you should consider the following.…Did I deliver the resources and authority promised?…Have I communicated this delegation to all the stakeholders?…Are there any issues developing in the organization that could affect this delegation?…How do I build the employee's confidence?…And how do I address concerns and coach the employee?…I think this is the trickiest phase for managers, because we often want to ensure that the project gets done right.…
This is the time when micromanagement can take over, which we'll cover later in this chapter.…But if you have done phases one and two thoroughly, you'll have set the employee up for success.…
The course reveals what delegation can do for you and your team and introduces a four-phase model to delegate tasks and manage projects large and small. The phases include evaluating the task, handing the task over, supporting task completion, and closing the task. In between, learn how to pick the right level of autonomy for each task and the best ways to avoid micromanagement.
- What is delegation?
- Evaluating tasks
- Determining which tasks to delegate
- Assigning tasks
- Meeting with team members
- Providing team support
- Avoiding micromanaging and the fear of letting go
- Accepting delegation from your boss