Tactics to use with procrastinators include getting them to act; incentivizing them; making and agreeing on a plan of smaller steps so you can flag the problem early; and finding out if there's an underlying reason for the behaviour.
- I've decided to have a special category…for procrastinators.…Not because they're especially bad,…but because they are very common,…so we do need a good way to deal with them.…And they are quite a problem.…Most things that you need to get done…involve other people doing their share as well,…and if their time management problems…are affecting you, then I think you do…have a right to interfere a little in what they do,…and even in how they organize themselves.…If your boss keeps saying that they'll contact HR…and get you on that training course and then they don't,…it's pretty annoying.…
I have the same when customers…are thinking of getting me in to run…a training course for them, but they can't quite decide…whether to do it or not, and they keep…putting off the decision.…So, in the case of bosses and customers,…where you don't really want to confront them,…I have five tactics you can use in order to get…procrastinators to act.…First, scarcity.…If I can convince them that I only have two days left…in the month when they want the training,…
In this course, Chris Croft shares methods for recognizing the characteristics of some of the most common types of difficult people, and gives you strategies for dealing with these individuals more effectively. Chris provides practical techniques for dealing with a variety of different behaviors, including negativity, aggression, childishness, and selfishness. Plus, he explains how to overcome your own negative thinking, and get the best from a difficult boss.
LinkedIn Learning (Lynda.com) is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
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- Identifying and understanding difficult people
- Handling aggressive and passive-aggressive people
- Working with negative people
- Working with procrastinators and people with bad habits
- Conquering your own negative thinking
- When the difficult person is your boss
- Dealing with micromanagers