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Preparing a positive experience before it starts

Preparing a positive experience before it starts: Creating a Positive Customer Experience
Preparing a positive experience before it starts: Creating a Positive Customer Experience

Expectations are a big part of customer experience. Have you set the right ones with your marketing, signage, and in-store experience? Learn how you can think purposefully about your messaging throughout the entire customer experience.

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Skill Level Intermediate
46m 15s
Duration
70,293
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Skills covered in this course
Business Business Skills

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