From the course: Management: Top Tips
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Planning for a meeting
- Good salespeople don't wing it. Good salespeople plan beforehand. And one of the things that you need plan is answers for the common objections. You'll probably find the top five objections cover 99% of the objections you're likely to get. Price will certainly be one of those five. So, you need to have good answers ready for all five of the top objections. And who knows what those might be. It depends on you, but for price, it might well be to compare it with the benefit that they're getting, or to compare it with the other options, or to show what the fantastic qualities that justifies that price, or maybe, to break it down into something smaller, like price per use, or price per person, or price per day. But whatever method you're going to use, you need to think about those five objections. Possibly talk to colleagues. Ask them how they handle them and have answers ready for the top five.
Contents
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Introduction27s
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Listening and asking questions1m 52s
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Offering compliments1m 5s
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The four types of customers2m 50s
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Identifying needs46s
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Prescribing solutions1m 42s
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Handling objections2m 18s
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Planning for a meeting1m 2s
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The feel, felt, found tool1m 26s
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Closing the sale1m 29s
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Closing the sale later1m 24s
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After the sale1m 5s
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Efficiency systems1m 7s
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