Lisa Gates provides an overview of supportive and challenging coaching. Learn how the best coaching is high challenge and high support, and watch a scenario of what this looks like.
- It's pretty well documented that coaching…can increase engagement and retention.…But as a manager, you're constantly dealing…with two competing interests,…limited budgets and resources,…and the never-ending demand for results.…So, how do you balance hitting your targets…and getting results with your commitment…to coaching your people?…To answer that question, I'm going to show you…how to become fierce about combining…two coaching strategies,…supportive coaching and challenging coaching.…
And we're going to do that with three kinds of coachees.…Careerists, low performers, and high performers.…In a nutshell, supportive coaching is all about…letting your employee lead, building rapport and respect…through listening and reflection,…and asking powerful questions that generate solutions.…Challenging coaching kicks things up a notch, or three,…pushing people out of their comfort zones…to confront issues, take risks,…and accomplish their bigger aspirational goals.…
According to the book Challenging Coaching,…finding the right balance between supportive coaching…
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- List three strategies to assess an individual for coachability.
- Identify the essential elements of a coaching contract.
- Recall the three levels of accountability.
- Distinguish among the three levels of listening.
- Summarize strategies for coaching a low-performance employee.
- Summarize strategies for coaching a high-performance employee.