Employee problems are not all the same. Learn the five key reasons why performance problems exist from a broader organizational view and why it's important to be aware and identify them. In this video, discover why, as managers, you cannot approach all employee problems the same way.
- "If you only have a hammer,…"you'll see everything as a nail," said Abraham Maslow.…I observe managers who approach problems the same way…every time with every employee.…But before addressing the problem,…it's important to know exactly what it is.…So let's take a look at five key organizational forces…that influence employee performance.…First, company culture creates behaviors.…An employee's performance is shaped…by their day-to-day experiences and interactions.…
The second force that influences employee performance…is how leaders behave.…This can be both in what they model, that is walk the talk,…and what they tolerate.…Employees are keenly attune to this…and are affected both consciously and subconsciously.…In a great Harvard Business Review article,…dr. Daniel Goleman found that our brains work in a way…that causes followers to mirror leaders.…Third is weak communication…about values and desired behaviors.…
Many employee performance problems…are related to negative behaviors…so communicate values and desired behaviors consistently…
- Recognize the effects of four kinds of leadership weaknesses.
- Determine which questions would be most appropriate to include in an employee assessment framework.
- Identify the acronym used to guide coaching conversations.
- Recognize when to adopt the “people fire themselves” philosophy.
- Explain the benefits of clear boundaries or guidelines for a team’s behavior.