From the course: Transitioning from Technical Professional to Manager

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Nurturing EQ

Nurturing EQ

From the course: Transitioning from Technical Professional to Manager

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Nurturing EQ

If you're like most technical professionals, you're all about the facts, you value data, quantitative solutions, the scientific approach, these are all part of what we consider the foundation for traditional intelligence. As you shift into a management role, you'll need to evaluate a different type of intelligence, arguably one that will be even more important for your career success. That is emotional intelligence. What is that exactly? It's the CEO who remains calm and poised in a middle of a crisis. It's the manager who knows how to give feedback in a way that shapes behavior and inspires action versus breaking the spirit. It's the sales director who publicly shares credit with her team for consistently meeting and exceeding sales goals. That's what emotional intelligence looks like in action and it's the often overlooked set of skills you need if you want to make the shift into a leadership role. Let's begin by defining the concept a bit more. EQ is the ability to recognize…

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