Learn about measuring success and next steps.
- In addition to developing your own EQ, you're also responsible for helping your organization develop its emotional intelligence. An organization's EQ is always a function of the emotional intelligence of the people holding key leadership positions. If your top leadership is not emotionally intelligent, you'll need to begin with raising their consciousness about the value of EQ. This is a process of education and persuasion. Don't do this process alone. Work with other emotionally intelligent people to carry this message forward together.
Strategize about how and when you can raise awareness. Tending to the issues that will create the most impact. If you're lucky, your top executives have high EQs and are committed to leading with emotional intelligence, driving it throughout the organization. If you already have buy-in at the top, then your focus will be assessing where the organization needs to improve. No matter how receptive your leaders are, the following strategies can help you make a sound case for emotional intelligence.
First, identify areas that need attention. You can take each of the competencies and evaluate your organization. I've created a handout in the exercise files for you to use. Perhaps your organization struggles with conflict. Or could enhance it's ability to create a culture of inclusion. Maybe a few key leaders need to develop their confidence or leadership skills. The goal is to have a frank and honest look at what's not working, for the purpose of finding ways to improve.
Next, propose a plan for raising your organization's EQ. Focus on the areas you identified and design some action steps for addressing the issues. Consider how training and coaching can help increase personal and relational competence. Your proposal will be strongest if you can find clear data that supports your analysis and can calculate concrete ROI on implementing your ideas. Also, you'll want to partner with other high EQ leaders to create momentum for the proposal.
Some well-placed advocates can do wonders for creating needed change. Third, take a snapshot before you implement the plan. This will serve as your measuring stick, against which you can show progress. Gather some meaningful data about the current status of the issue you're tackling. That way you can demonstrate the effects of your efforts. Fourth, focus on one thing at a time. You might be tempted to implement several sweeping changes at once. While this can certainly bring about change, it will be harder later to know which one created the best results.
Certainly be strategic about the order you roll things out, but do them one at a time. You'll gain more credibility if you can confidently demonstrate positive results and this will create more momentum for the next stage of your plan. Finally, demonstrate your successes with statistics and stories. Collect both anecdotal evidence and quantitative data to show the results of your plan. I have found that it's most effective to use them together. Show some statistical data and then demonstrate it with a quote or story from a real person.
People naturally connect to the human experience and using stories will help you bring your success to life. Well, we've covered a lot in this course. It's been a pleasure to walk through the many wonderful aspects of emotional intelligence with you. The world needs people who can lead with emotional intelligence. You've already done a lot of great work by watching this course and using these practices. So keep going, you're on the right track. In the exercise files, I shared recommendations so you can further enhance your learning.
And be sure to check out my site at brittandreattatraining.com and please connect with me on LinkedIn. Thank you.
- Analyze the brain science behind emotional intelligence.
- Identify and assess your emotions.
- Determine how to exercise emotional self-control.
- Identify your triggers and how to respond the them.
- Assess how others respond at work.
- Determine how to maximize team performance using emotional intelligence.
- Discover how to catalyze change.