Once you know which archetype performance pattern you're dealing with for each person, lay out a plan for how you're going to change the way you invest your leadership capital with them and what path you want them to take to get to a higher level of performance.
- Taking this method forward…requires you to assess all the members of your team,…and place them in the appropriate box…on the Leadership Matrix.…Once you know what performance pattern you're dealing with…for each person, lay out a plan…for how you're going to change…the way you invest your leadership capital with them,…and what path you want them to take…to get to a higher level of performance.…For your rising stars and domain masters,…focus on retention and growth.…For stowaways and joyriders,…increase the time and attention you give them…to drive accountability and performance.…
For your slackers, figure out how to motivate them.…If you have square pegs,…focus on building their skills.…For your steamrollers,…get them to appreciate relationships…as well as results.…And for squeaky wheels, make them more independent.…Taking an individualized approach…to the way your people are performing,…then spending your time and energy accordingly…will get you better results…while giving you back your precious time and energy.…
- Recognize the Leadership Matrix and four ways to assess a team member's results.
- Classify performance patterns into the four quadrants of the leadership matrix.
- Select appropriate performance improvement techniques for eight performance patterns.
- Name the eight common performance patterns and recall how to identify them.
- Describe different ways to lead and motivate associates within the eight different performance patterns.
- Recognize the three major time allocation pitfalls that leaders face.