From the course: Digital Transformation
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- Through this course, I hope you feel better prepared to seize the opportunities while staving off some of the threats associated with digital transformation. We covered quite a bit. We talked about the relevant definitions of digital including the differences between digitization, digitalization, and digital transformation. We defined the stages of digital maturity so that you can identify where you stand today and chart the course to greater levels of maturity. We also identified new competitors that you need to be aware of beyond the traditional competitive set. Lastly we talked about how to develop strategic plans and rethink user experience in such an environment, given both the pace of change and fickle customers. I've probably left you with the impression that the pace of change today means that many things must be modified. That's true, but the key is to chart a path to make the changes that I've noted step by step. This process may be evolutionary rather than revolutionary…
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