Next steps

- So where do you go from here? My suggestion is that your next step is to do a Ben Franklin list. On one side of a piece of paper, identify what you like about your current performance management approach, and on the other side, know where it's limited in improving performance. After you take the first try at creating that list, invite the people you manage into the conversation. What would they add to the list? Once you find some commonality, you can begin to keep what works, and gradually replace what doesn't.

If you haven't already, I encourage you to read two management classics. The Effective Executive, by my personal favorite Peter Drucker, and The One Minute Manager, by Ken Blanchard. I also encourage you to watch the video How Google Sets Goals Using OKRs. I encourage you to connect with me on LinkedIn, and check out the blog on my website at donphin.com. Also watch through a later training on Rewarding Employee Performance.

And remember, the best performance improvement approach is the one that improves performance. Keep an open mind, ask lots of questions, and don't be afraid to experiment. Do that, and you'll be a successful manager.