You can't win them all, but you can at least neutralize them. Learn the strategy for defusing the person who always has something negative to say.
- If you get caught in a riptide,…the best way to survive is to swim with it.…Go in the direction it's carrying you.…People drown because they try to overpower the tide…instead of using its energy to go somewhere else.…I learned that on Shark Week.…The same principal holds true for emotional engagement.…If you're dealing with an active nay-sayer,…that negative Ned or Nelly…who's going in the other direction,…and you try to overpower them, you will drown.…Instead, you need to move with their energy, not fight it.…
If you're presenting something,…and you start to see disengagement,…people looking at their phones, looking bored,…or if you see negativity,…people folding their arms and giving you that stink eye,…don't ignore it.…It's tempting to try and push through,…but instead, say something like,…"Ned, what are your thoughts on this?"…This defuses the nay-sayer…instead of letting them continue to stew.…The first step in dealing with negativity is to validate it.…It seems counterintuitive,…but we as humans strive based on our ability…
- Recall the correlation between emotion and decision-making.
- Explain what happens when the brain releases oxytocin.
- Identify the benefits of preemptive planning.
- Recognize the real meaning behind the “no time, no money” excuse.
- Name three points that must be included in the positioning of your goal.
- List three strategies for dealing with failure.