In dealing with negative people, learn to find out what their objectives are, if they have a plan of how to get there, what the barriers are, and how they will overcome those. Learn how to help negative people fix their inner dialogue, if they are receptive.
- I feel a bit sorry for negative people.…It must be awful always noticing the bad parts…of a situation rather than the good ones.…Expecting the worse to happen, and even living…in the bad parts of the past rather than the good ones.…If you focus on the bad parts of life,…then they are the ones you end up living in.…It's obvious really.…And it makes me wonder why they behave like this.…I suppose they're either not aware of it…or they believe it's just how they are…and that they can't change.…
They were genetically born negative,…and there's nothing they can do about it.…Either that or they're subconsciously…choosing to be negative because of payoffs…they get from it.…For example if you expect the worst…you'll never be disappointed.…And if you expect the worst and it happens…then you're proved right.…Also, you might get sympathy from other people, maybe.…So given that all this might be going on…in the head of the negative person,…what would be a good way to handle them?…Well, as always I think the first question is,…
In this course, Chris Croft shares methods for recognizing the characteristics of some of the most common types of difficult people, and gives you strategies for dealing with these individuals more effectively. Chris provides practical techniques for dealing with a variety of different behaviors, including negativity, aggression, childishness, and selfishness. Plus, he explains how to overcome your own negative thinking, and get the best from a difficult boss.
LinkedIn Learning (Lynda.com) is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Identifying and understanding difficult people
- Handling aggressive and passive-aggressive people
- Working with negative people
- Working with procrastinators and people with bad habits
- Conquering your own negative thinking
- When the difficult person is your boss
- Dealing with micromanagers