Join Catherine Mattice Zundel for an in-depth discussion in this video Negative behaviors as a social phenomena, part of Creating a Positive and Healthy Work Environment.
It might be easy to blame bad behaviors…on an individual.…They are acting up, and so it's their fault,…and yes, the individual is responsible…for their own behavior.…But understand that they are acting…in the context of your organization.…The person engaging in bad behaviors…is lacking social and emotional intelligence,…and they often have a hard time dealing with stress.…And, they are often top performers,…and have a strong desire to be seen as a top performer…and lash out whenever that's threatened.…
They also do it because they believe they have permission,…and that it might even be normal,…given the organization's culture.…And research has definitely found that…organizational factors such as bureaucracy, hierarchy,…and high competition can cause negative behaviors.…Other factors might include organizational change,…long time employees who are resistant to change,…unclear job roles and tasks,…or individuals who don't have strong pragmatic…or social skills.…
In all of these circumstances and more,…negativity can fester,…
LinkedIn Learning (Lynda.com) is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Defining a negative workplace
- The ROI of a positive workplace
- Conducting an employee survey
- Creating a vision for change
- Building a strategic plan
- Using your performance management system
- Leading change