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Moving from customer to fan

Moving from customer to fan: Creating a Positive Customer Experience
Moving from customer to fan: Creating a Positive Customer Experience

There's a lot of attention placed on sales and marketing—and some directed at trying to get customers back after they leave. But we often ignore the customer while they're doing business with us. Get three tips for how you can avoid the trap of forgetting your loyal customers.

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Skill Level Intermediate
46m 15s
Duration
14,167
Views
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Skills covered in this course
Business Business Skills

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