Business professor Ellen Ensher defines what management is in the era of the global workforce and exactly what the role of the manager involves. She explains how to create a compelling vision and culture for your organization, define business goals, and connect the big picture to your team's daily tasks. Next, discover how to build your team, partner with HR on hiring and firing decisions, and coach and mentor employees. Ellen touches on topics that are on the mind of today's leaders—resilience, trust, storytelling, and more—and shares tips to become the best professional version of yourself.
- Roles of a manager
- Becoming a new manager
- Engaging employees
- Creating a compelling vision and culture
- Setting goals
- Hiring and training
- Evaluating performance
- Coaching and mentoring
Skill Level Intermediate
- Do you consider yourself to be a natural born manager? Even if you possess some natural talents, to become a truly great manager is a work in progress and lifelong endeavor, because, like most things, it's only through continuous learning that we can become and stay great. I'm Ellen Ensher, and I'm a management professor at Loyola Marymount University in Los Angeles. I love my work as a professor and business author because my job is all about helping you excel.
For this course, I celebrate inspiring examples from business by curating the latest and best research and knowledge available on management. And, since people learn best by doing, I challenge you to engage in reflection, imagination, and practice. My hope for you is that watching this course will help you become the best professional version of yourself, which is sure to bring you enhanced work satisfaction, success, and joy.