In this video, Lisa and Elizabeth share why the best leader isn't the person who talks the most. Learn what you can learn from listening.
- Contrary to popular belief,…the leader is not always the loudest voice in the room.…Now when people are trying to take on more authority,…one of the biggest mistakes they make…is assuming that they need to speak more.…I mean I'll let you in on a little hidden secret,…if you focus on mindful listening,…you can garner more authority without saying a word.…Now mindful listening goes one step deeper…than simply hearing what the other person is saying.…When you're mindfully listening,…you're paying attention to a person's words,…their tone of voice,…their body language,…small changes in their facial expression,…and other nuances that will give you a more holistic…picture of the person and conversation.…
Mindful listening has a dramatic impact…on people when you're doing it…and when you do speak,…mindful listening makes what you say…even more valuable.…So to mindfully listen, try to rid yourself of distractions.…The physical ones and the ones in your own head.…Try not to let your mind wander,…or your smart phone pull you away…
LinkedIn Learning (Lynda.com) is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Name three ways that you can add value to a meeting.
- Recognize the benefits of including emotional impact in your stories.
- Explain how developing a team mindset can increase efficiency and productivity.
- Identify an easy way to reinforce expectations.
- Determine when it is necessary to tell your boss about a mistake made by a peer.
- Recall the most important benefit of punctuality.