Join Dave Crenshaw for an in-depth discussion in this video Listen to their needs, part of Leading Productive One-on-One Meetings.
- Once you have provided focused training…for the other person in your one-on-one meeting,…the next step in the agenda is…to discuss needs and questions.…If you're the meeting leader, let the other person go first.…In other words, leaders begin by asking…what questions do you have for me?…Whether you are first or second to share your questions,…both participants need to be focused listeners.…Consider these tips to improve your listening…in one-on-one conversations.…
First, create a safe space for the other person…to take their time as they go through their list of items.…Avoid rushing them.…Make sure that they have the opportunity…to ask any questions that they have written down…or even any questions that come to mind…during the conversation.…Next, listen from the perspective…of finding out how you can help the other person.…Listen with an attitude of service.…Your role in the one-on-one meeting is…to help the other person be successful.…
So, listen attentively to everything that they ask of you…and give your best effort to help them out…
LinkedIn Learning (Lynda.com) is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
- Identify the best frequency for your one-on-one meetings.
- Explore tools for personal training such as storytelling.
- Recognize the importance of punctuality and ending meetings on time.
- Recall methods for assessing the effectiveness of one-on-one meetings.