From the course: Leading with Emotional Intelligence (2018)
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Leading people and orgs
From the course: Leading with Emotional Intelligence (2018)
Leading people and orgs
- Every decision, strategy, product, team, and customer is affected by emotional intelligence or lack thereof. That is why investing in emotional intelligence training yields such great returns. It can drive improvements in key areas across the whole organization. As a leader you actually have three levels of responsibility for developing emotional intelligence. Obviously, you need to cultivate your own emotional intelligence and it is also your role to develop the skill in others, especially those that report to you. In addition, as a leader, you have a responsibility to help your organization become more emotionally intelligent. In the Exercise Files there's a handout for you to track these three levels of responsibility as you learn the different competencies that make up emotional intelligence. Here are four key strategies you can use everyday. First, role model emotional intelligence. A leader's actions have much more impact than words, so be committed to role modeling emotional…
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