- Analyze the brain science behind emotional intelligence.
- Identify and assess your emotions.
- Determine how to exercise emotional self-control.
- Identify your triggers and how to respond the them.
- Assess how others respond at work.
- Determine how to maximize team performance using emotional intelligence.
- Discover how to catalyze change.
Skill Level Beginner
- Without a doubt, the key to successful leadership is emotional intelligence. More than 3,000 studies on emotional intelligence have shown that it contributes to both professional and personal success. Boosting your emotional quotient, or EQ, is tied to more effective leadership, better decision-making, career success, as well as happiness and relationship satisfaction. Who wouldn't want more of that, right? The good news is that you can raise your EQ, and that's what we're going to focus on in this course.
I'm Dr. Britt Andreatta, and I'm pleased to welcome you to Leading With Emotional Intelligence. I've spent my professional career working with leaders at every level across a range of industries, from technology and healthcare to education and the non-profit sector. and I've written three books on the science of success. Did you know that in the workplace EQ is more than twice as predictive of performance than IQ? In fact, 80 to 90% of the professional competencies that differentiate top performance are related to emotional intelligence.
When companies implement training on emotional intelligence, they see phenomenal returns on their investment as high as 1000%. Consider these results. At a global makeup company, high EQ salespeople brought in $2.5 more in sales. At an international hotel chain, an EQ initiative increased market share by 24%. A military organization saved $190 by using EQ to screen pararescue jumpers.
A major pharmaceutical company saw double-digit profit growth following an increase in team EQ. Needless to say, increasing your emotional intelligence will pay off in multiple ways. But it will also require practice. Use the exercises I've created for you to further develop your EQ. Just like any skill, emotional intelligence takes some time to develop, and practice will increase your confidence and competence.