From the course: Managing Organizational Change for Managers
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Lasting change
From the course: Managing Organizational Change for Managers
Lasting change
- You and your team have agreed to change your approach to meetings. Everyone recognized that too many ineffective meetings were clogging up their days and preventing anyone from getting real work done. You're starting on time, there's a clear purpose for every meeting, and the right people are invited to attend. You're following an agenda, making decisions, capturing action items, and following up. It's exciting that the change you'd been hoping for is finally happening. Then you show up for a meeting and there's no purpose, no agenda, and it seems like a lot more people are there than need to be. Uh-oh! Where did the change go? What can you ask when change starts to slip? One, am I consistently doing what I'm asking everyone else to do? Remember, you are a role model. When you are inconsistent with your actions, it gives everyone else an excuse to get lazy about the change. Two, how tolerant am I of bad behavior? Think about the example we began with where the meeting agreements…
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Contents
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The pain and pleasure of change2m 40s
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Tell 'em, show 'em, compel 'em4m 22s
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You get what you say and reinforce through what you reward4m 14s
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The pushback: Dealing with resistance3m 31s
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Listening skills: Working through resistance3m 8s
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Lasting change3m 44s
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