Knowledge and skill are two different but important things to provide to your stakeholders as part of an organizational change initiative. In this video, Bob McGannon talks about conveying knowledge, including sharing the purpose of the change, conveying a sense of permanence to what you are doing, and conveying how your change will be accomplished. In addition, learn to share the tools and processes you intend to deploy, lay out progress steps, the processes for decision making, and corporate policies.
- I like Chess, but I'll admit,…I'm not very good at it.…I don't practice much, but more importantly,…I haven't spent the time to build my skill at playing.…So, I have the knowledge of how to play the game,…but not much skill.…Knowledge and skill are two different but important factors…to provide to your stakeholders…as part of an organizational change initiative.…Let's start with the approaches to conveying knowledge.…Ensuring your stakeholder has sufficient knowledge…of the intent of your change initiative…is important to gain buy in.…
This knowledge consists of information…on why you're making the change…and how you are making the change.…The first step in sharing why you've engaged…in this initiative is to crisply…share the purpose of the change.…Candidly, this often focuses on making a profit.…And you should not hide that.…However, most organizations also have a companion motive,…such as increasing market position,…gaining competitive advantage,…or entering new markets.…Don't leave stakeholders wondering…about the motive for change.…
Author
Bob McGannon
Released
6/23/2016- Understanding the levels of change management
- Working through the five phases of change management
- Creating a change plan
- Communicating change
- Implementing change
- Managing risk
- Reinforcing change
- Evaluating the change
- Guiding individuals through change
Skill Level Intermediate
Duration
Views
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Introduction
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Welcome1m 46s
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What you should know1m 11s
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About the exercise files1m 6s
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1. Change Management Levels
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Change management overview4m 21s
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Personal change management3m 41s
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2. Phases of Change Management
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Create a change plan3m 59s
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3. Change Management Competencies
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Business process management4m 15s
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Communicate your change3m 54s
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Knowledge transfer4m 5s
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Managing role changes3m 32s
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4. The Individual's Change Journey
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Share the future vision3m 49s
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Implement early changes3m 55s
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Demonstrate the change3m 35s
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Evaluate the change3m 35s
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Conclusion
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Next steps1m 58s
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Video: Knowledge transfer