From the course: Management: Top Tips

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Introduction

Introduction

From the course: Management: Top Tips

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Introduction

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- Assertiveness is really hard, because it's not natural. Because we're animals, we tend to be programmed for fight or flight, so we tend to be either aggressive or submissive in difficult situations. And that gives us all sorts of problems in our lives. So, learning assertiveness is vital, and in this program we're going to look at the top 12 assertiveness tips so that you'll be able to handle people and difficult situations in the most effective way.

Contents