From the course: Assessing Digital Maturity
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Innovation labs
- In order to develop new approaches, it may be logical to make change on the edge, so to speak, so the existing business isn't disrupted to the point of frustrating customers and losing business. One approach that many companies have taken is to develop an innovation lab of sorts, which becomes a way to hire new types of people, with more modern skills, leverage new processes, or perhaps define them anew, and utilize new technologies. Oftentimes, these teams will be housed in offices separate from the headquarters of the business. Automatic Data Processing, or ADP, a human capital management company that processes one in every six paychecks written in the United States, developed a separate entity that they refer to as Lifion. While they don't hide the fact that it's part of ADP, Lifion has a separate address in the Chelsea neighborhood of Manhattan, 15 miles east of the company's headquarters in Roseland, New Jersey. Lifion has the look and feel of a start-up, with open workspaces…
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