To an extent, we all have an inner chimp. You'll learn about problems with thinking processes such as, "There’s no point," or "I can’t change," as well as problems with performance, and the choice of adapting to or trying to change the other person.
- So we've seen that some difficult people…are just incompetent.…They might be bad at self discipline, organization…time-keeping, manners, listening, empathy…communicating or whatever.…But why would someone be like this?…Surely we all want to be perfect whatever perfect means.…I think the problem we all have including me by the way…is that we're really just animals in a…fast-paced, high-tech world that we've suddenly created…and which we're not really designed for.…
We still have emotions which aren't always helpful.…And we're largely still driven by the inner child…sometimes known as the inner chimp…which can be pretty hard to control.…The chimp is selfish, lazy, greedy, emotional…and doesn't plan ahead.…Which was probably fine when we lived in Stone Age times…but now, it's not always a good way to behave.…The inner chimp leads to faulty thinking…with faulty internal statements…the things we say to ourselves.…
Which is quite an odd idea when you think about it.…I mean, who's talking to who?…The answer is, that it's the chimp…
In this course, Chris Croft shares methods for recognizing the characteristics of some of the most common types of difficult people, and gives you strategies for dealing with these individuals more effectively. Chris provides practical techniques for dealing with a variety of different behaviors, including negativity, aggression, childishness, and selfishness. Plus, he explains how to overcome your own negative thinking, and get the best from a difficult boss.
LinkedIn Learning (Lynda.com) is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Identifying and understanding difficult people
- Handling aggressive and passive-aggressive people
- Working with negative people
- Working with procrastinators and people with bad habits
- Conquering your own negative thinking
- When the difficult person is your boss
- Dealing with micromanagers