It's easy to get defensive when you're feeling criticized. Here's how to prepare yourself in order to receive feedback calmly and professionally.
- It's easy to get defensive when you're feeling criticized.…Why wouldn't you?…But it's not great for your career to be known as…the guy who can't take feedback.…Here's how to prepare yourself…in order to receive feedback calmly and professionally.…First, one important thing up front…is knowing who to take feedback from.…There are a lot of people out there in the world…who have an opinion, whether it's about how you dress…or the way you format your memos…or your public speaking skills.…The best way to avoid getting worked up…about people's comments is to decide in advance…who's worth listening to.…
Largely, this boils down to two categories,…your boss and people whose feedback you ask for.…Anyone else who gives unsolicited advice,…not matter how well-intentioned,…should be ignored.…I'm actually a hardliner on this…because we'd never make any progress…if all we did was try to adapt to please people.…Because most people have different opinions.…"It should be green!"…"No, it should be red!"…And most people think they're far better informed…
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- Communicating with your colleagues
- When to use the phone or send an email
- Interpreting nonverbal cues
- Asking your boss the right questions
- Knowing when to listen and when to speak
- Communicating in tricky situations
- Handling an interruption
- Responding to critical feedback
- How to communicate as an introvert