From the course: Creating a Culture of Service
Join today to access over 22,500 courses taught by industry experts or purchase this course individually.
How to explain a firing
- When someone gets fired everyone gets nervous. And typically morale suffers and people are defensive and afraid, even if they're not at risk. So it's important to communicate. In fact, the most important thing you can do when you fire someone is to address it. If it goes unaddressed those rumors will prevail and you'll lose your team's trust. Now notice I said address, not explain. You can't share any details. But there are a number of things you can address. First, be absolutely clear about the situation. This is not the time for your corporate speak. The person who was fired is not moving in a different direction. You're not making some changes. Just be clear. "Yesterday was John's last day with our company. "We wish him the best in his future endeavors." Then address the logistics. When someone gets fired one of the most pressing questions is who's going to do their job? Have a plan of who will handle what and address that with the individuals in private before you speak to the…
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.