In this video Jeff Weiner talks about how compassionate management helps you scale. He talks about the need for trust within the leadership team and between leadership and their teams. Jeff also touches on reducing and resolving conflict through use of compassionate leadership.
- So, I think it comes back to this notion of coaching and how organizations that successfully scale are investing in their leadership and helping their leaders lead their teams, and helping them coach their teams so that they can lead without them being in the room. And to the extent you can start to manage compassionately, you are reducing conflict. And every time there's a conflict there's going to be churn, and the resolution of that conflict, the reconciliation of at least two parties that aren't on the same page, it takes a lot of time and a lot of cycles.
And over time, if that conflict continues to build, if it's not resolved, it corrupts the foundation upon which people are building their relationship. And a huge part of scaling, and we've talked about this quite a bit, in my opinion, a huge part of successfully scaling, I'm talking about some of the most valuable companies in the world, is trust amongst the leaders and trust amongst the employees of that organization who have worked together over time and have each other's backs, that have developed a sense of shorthand with one another.
They can, to some extent, predict how someone's going to respond in certain situations, and it is beyond a competitive advantage when you've got that kind of trust, when you have that kind of shorthand, and compassion helps develop that. Compassion helps reinforce the fact that we're all on the same team, that we're all in this trying to realize the same mission, the same vision, manifest and execute against the same strategy. So, that's where I think it can be a game changer.
- Establishing a foundation for compassion
- Leading compassionately
- Promoting trust in the workplace
- Fostering transparency
- Preventing conflict
- Empowering teams
- Reinforcing healthy corporate culture